1. Information we collect

We may collect and process the following personal information:

• Your name
• Your email address
• Your phone number
• Any message you send to us via our contact form or by email

We only collect information that you choose to provide to us.

2. How we use your information

We use your personal information only to:

• Respond to your enquiries
• Communicate with you regarding appointments or services you have asked about

We do not use your details for automated marketing, mailing lists, or promotional messages unless you explicitly request this.

3. Legal basis for processing

Under UK GDPR, our lawful basis for processing your personal data is legitimate interest.

This means:

• You have chosen to contact us
• It is reasonable for us to use your details to reply
• The use of your data is limited and expected

4. How we store and protect your data

Your information is received via email or stored securely within our systems.

• We take appropriate steps to protect your data from unauthorised access, loss, or misuse.
• Access to your personal data is limited to authorised members of our team only.
• We do not store personal data for longer than necessary.

5. Sharing your information

We do not sell, rent, or trade your personal information.

Your data will not be shared with third parties unless:

• Required by law, or
• Necessary to respond to your enquiry (for example, replying by email or phone)

6. Your rights

Under UK data protection law, you have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Object to or restrict how your data is processed

To exercise any of these rights, please contact us using the details below.

7. Cookies

Our website may use essential cookies required for the site to function correctly.

We do not use cookies for advertising or tracking without your consent. If this changes, this policy will be updated accordingly.

8. Contact us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

CRC Hair & Beauty

Greenhaw Road, Derry

📞 Phone: 028 71 353 079

9. Updates to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Last updated: 05/01/2026